FAQ


Orders and Shipping

Products

General

Orders and Shipping

What are the shipping options and fees?
Why are you not shipping to my country?
Can I edit or cancel my order once it’s been placed?
How long will it take for my order to arrive?
How do I track my package?
Can I have my parcel redirected to a different address?
What currency is my order charged in?
How long should I wait for my order?
Do you include carriers/plastic bags in the international orders?
What if I would want to order more than 20 pouches/bulk via international shipping?
Can I order a mixture of big & small pouches?
Can I order non-big pouches in the Big Snacks Box option?
Will my parcel be charged customs & import taxes?