FAQ


Orders and Shipping
IRVINS Products
Products

General

Orders and Shipping

What is the difference between DHL Express and DHL Economy?
What are the shipping options and fees?
Why are you not shipping to my country?
Can I edit or cancel my order once it’s been placed?
How long will it take for my order to arrive?
How do I track my package?
Can I have my parcel redirected to a different address?
What currency is my order charged in?
How long should I wait for my order?
Do you include carriers/plastic bags in the international orders?
DHL Express: What if I would want to order more than 20 pouches/bulk via international shipping?
DHL Express: Will my parcel be charged customs & import taxes?
DHL Economy: Why is DHL Economy not available for shipping to my country?
DHL Economy: It’s been awhile since I’ve ordered via DHL Economy. Is it lost in transit?