Can I skip an order?
Orders can be skipped and managed via Your Account.
How do I cancel my subscription?
Subscriptions are set for a minimum of three deliveries before you are able to cancel. After your third shipment, you may cancel at any time without incurring cancellation fees. Orders must be cancelled 24 hours before your next subscription is billed.
Is shipping included?
Shipping fees will be calculated and charged based on your destination country, shipping fees will be reflected accordingly on your shopping cart during the checkout process.
Will my parcel be charged customs & import taxes?
In most cases, any customs or import duties are charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (recipient) & not the sender. Irvins has no control over these charges and we can’t tell you what the cost would be as it varies widely from country to country nor do we have a price range estimate.
When can I expect to receive my subscription?
Subscriptions will be shipped according to the subscription interval selected, shipping duration is subjected to customs clearance and courier’s volume.